IT Business Applications Manager

Bachelor’s degree in IT, Computer Science, Business Information Systems, or related field 5+ years in business applications management 2+ years hands-on NetSuite administration Experience managing incidents, changes, integrations, and small-to-medium SaaS projects NetSuite administration, core modules, saved searches, workflows, SuiteScript (preferred) Salesforce administration, workflows, validation rules, reporting, security, data management iPaaS (Celigo preferred), APIs (REST/SOAP), webhooks, data integrity SaaS/cloud applications, end-to-end business processes, and application troubleshooting Project management and leadership skills Strong communication, problem-solving, autonomy, adaptability, and stakeholder management Strategic mindset with ability to simplify processes, optimize business workflows, and evaluate emerging technologies Salesforce administration experience (preferred) Celigo/iPaaS exposure (preferred) Experience in fast-growing tech companies, semiconductor, hardware, or AI industries (preferred) Certifications: NetSuite Administrator/SuiteFoundation, Salesforce Administrator, Project Management (PMP, PRINCE2, Agile/Scrum) (preferred)

Serve as primary technical support for core business applications (NetSuite, Salesforce, Celigo) Troubleshoot and resolve incidents, manage change requests, and perform system configurations Maintain documentation of configurations, customizations, and troubleshooting procedures Monitor application performance, optimize processes, and manage vendors, contracts, and licensing Lead application-related projects from initiation to closure Drive the applications roadmap toward efficiency and simplification Evaluate and implement new software solutions Manage and enhance system integrations (iPaaS), ensuring data integrity Oversee BI solutions Establish governance, operational processes, and architectural principles Implement application security measures Track application-related spending and optimize licensing agreements