Staff GenAI System Engineer, Automation Foundation

9+ years of software development experience in service-oriented architectures and backend development Expertise in workflow optimization and backend systems, with a focus on scalable and flexible architecture Expertise in designing and iterating on prompt engineering for AI/LLM-driven scenarios Expertise of RAG patterns, memory routing, and agent planning Expertise in integrating LLMs with APIs, vector databases, and orchestration frameworks Proficiency in crafting backend systems focusing on technical quality, efficiency, and resilience Excellent collaboration and communication skills Passion for agile development, system optimization, and team productivity enhancements Bachelor’s and/or Master’s/Ph.D. degree, preferably in Computer Science, or equivalent practical experience

Lead development of the Automation Platform (conversational AI) Automate provision for internal human agents and AI agents Collaborate with AI & ML engineering teams and business partners Develop backend systems and enhance AI prompt effectiveness Drive technical vision and strategy for workflow and backend optimization Lead and contribute to the full development cycle Participate in code and design reviews Optimize system availability, performance, and scalability