Sales Manager - SDR Team Manager (UK)

At least 3 years of experience as a manager of SDRs or inside sales roles. At least 3 years of experience leading, mentoring, and developing SDR teams of circa 15 people. Proven experience with heavy outbound sales activities, including cold-calling, email outreach, and social selling. Expert working knowledge and proficiency in using Salesforce CRM. Exceptional verbal and written communication skills. Highly self-motivated and able to thrive in a fast-paced, target-driven environment. Comfortable handling rejection and quickly moving on to the next opportunity with a positive attitude. Strong organizational and time management skills. Consistent employment with a minimum of 2 years at the same B2B company. Proven and referenceable experience in an SDR Manager role. Strong track record of overachieving sales goals and performance metrics. Excellent telephone communication and active listening skills. Proficiency in using outbound tools like ZoomInfo and LinkedIn Sales Navigator.

Assist with recruitment and onboarding of new SDRs. Deliver role-specific training on talk tracks, objection handling, and sales tools. Create and maintain team playbooks. Provide consistent coaching and feedback on script delivery and sales techniques. Offer development plans to underperforming SDRs. Share best practices across the team. Spot-check SDR calls for performance, compliance, and messaging accuracy. Build and maintain a call-recording library for training. Ensure team adherence to company policies and quality standards. Act as the day-to-day escalation point for SDRs. Monitor team alignment, morale, and productivity. Flag recurring issues and opportunities to the Head of Sales.