Technical Program Manager

3+ years of experience in technical program management. Proven track record of working with at least 3 cross-functional teams. Strong technical skills and background in engineering scalable SaaS/IaaS products. Strong quantitative, critical thinking, and problem-solving skills. Deep understanding of the software development lifecycle (SDLC). Highly organized, detail-oriented, and proactive. Demonstrated ability to independently build, track, and execute programs. Collaborative team player valuing ownership, clarity, accountability. Exceptional verbal and written communication skills. Innovative and solution-oriented. Steady under pressure and comfortable navigating ambiguity. Successful completion of a background check.

Develop and execute comprehensive project plans. Lead and oversee the full project lifecycle. Foster transparent and open communication channels. Monitor project progress and provide status updates. Determine and oversee frequent testing and evaluation of products. Manage ticket workflow, gathering information, prioritizing, and tracking progress. Evaluate and recommend appropriate project implementation technologies. Evaluate project outcomes and conduct post-project reviews. Partner with SRE team to promote visibility into infrastructure health.