Project Director (Creative Services)

7–10+ years managing creative programs or large-scale projects in an agency or in-house creative environment. Experience working with Microsoft or similarly complex enterprise clients across branding, multi-channel creative campaigns, and integrated programs. Demonstrated success managing enterprise or Fortune 100 client relationships. Experience delivering 360-degree creative programs, including brand systems, integrated campaigns, digital experiences, content, decks, and video. Ability to manage annual portfolios in the $1.8M–$2M range with strong forecasting, budgeting, and financial communication. Strength in building scopes, estimates, and timelines that align expectations. Experience collaborating with Creative Directors, Strategists, Designers, Project Managers, Quality Control partners, and cross-functional teams. Experience working with contractors, including sourcing, onboarding, guiding, and supporting creative talent.

Lead the delivery of multiple creative programs ensuring clear goals, owners, and timelines. Develop clear scopes of work and budgets outlining deliverables, timelines, and resource needs. Build and maintain creative roadmaps and timelines, tracking milestones and project health. Communicate changes in scope, timing, or priorities, offering options for informed client decisions. Develop strong relationships with senior client stakeholders, acting as a trusted partner. Guide clients in planning by mapping priorities and translating them into structured programs. Identify opportunities to expand or evolve client work and collaborate on account growth. Support work across branding, integrated campaigns, digital design, content, decks, and video. Manage portfolio revenue of $1.8M–$2M annually, tracking budget and goals. Mentor Project Managers in core areas like planning, communication, and scoping. Contribute to playbooks, QA processes, and scoping models to strengthen delivery consistency. Support contractor engagement by clarifying expectations, workflows, and communication.