- Execute and support programs across upgrades, loyalty campaigns, coupons, and operational initiatives
- Manage end-to-end campaign workflows from brief through launch
- Partner with channel managers to synthesize campaign performance and identify opportunities
- Assist in forecasting and modeling for program design and approvals
- Monitor weekly/monthly program performance and provide actionable insights
- Support loyalty program evolution based on member behavior
- Execute operational workflows including QA, legal copy review, and offer setup in dotCMS
- Collaborate with Tech and Marketing Ops to support feature launches
- Maintain cross-functional coordination for consistent member experiences
Project ManagementData AnalysisMicrosoft Excel+2 more