IPSY

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🔥 Sr. Software Engineer

Posted about 8 hours ago

📍 United States

🧭 Full-Time

💸 100000.0 - 150000.0 USD per year

🔍 E-commerce

🔧 Requirements

7-8 years of experience in fullstack software engineering
Strong experience diligently coding and developing front-end apps in Javascript, Next.js, ReactJS, Node.js/Java
Strong knowledge of micro-frontend architecture
Experience with composable web platforms like Netlify, Vercel
Experience with BFF Design patterns
Experience leading high-traffic, mission-critical digital products
Experience working closely with Product, as this role will participate in synthesizing both Product and Engineering perspectives into a prioritized roadmap
A creative and precise problem solver
Digital Product / UX understanding
AWS experience
Passionately worked on and driven large scale projects to completion
Familiar with databases: schema design, queries, performance

💡 Responsibilities

Develop and code in a full-stack arena using React, Next.js, Node.js, GraphQL, tRPC
Develop in micro frontend SPA architecture
Design and develop, connecting backends with frontend, using experience designing and architecturing integrations
Develop in composable web platforms like Netlify, Vercel, etc.
Lead a team and drive the implementation of architectural design solutions
Participate in the prioritization process to bring hidden technical needs to the roadmap
Translate business requirements into technical ones with very strong communication skills
Guide Junior fellows and help them develop their skills and qualities
Help the team build scalable, easy-to-maintain software to support millions of users and transactions

AWSBackend DevelopmentGraphQLNode.jsSQLDesign PatternsFrontend DevelopmentFull Stack DevelopmentGitJavascriptReact.jsNext.jsReactMicroservicesNodeJSSoftware Engineering

Posted about 8 hours ago

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🔥 Senior Merchandise Planner - Temporary

Posted about 8 hours ago

📍 Argentina

🧭 Temporary

🔍 Beauty

🔧 Requirements

Bachelor's Degree or Master's degree in business or merchandising-related fields
5-7 years of merchandise planning, buying, finance, or inventory management experience within ecommerce environment
Interest in retail, beauty, or fashion
Strong analytical acumen with proficiency in retail math
Proactive self-starter with excellent interpersonal and time management skills
Impeccable attention to detail
Flexible and comfortable with a fast-paced, always-changing environment
Proficient in Excel, PowerPoint, and Google Workspace (Sheets, Slides, Docs)
Ability to problem-solve, individually or in a group setting.
Ability to develop productive relationships with peer groups within Planning/Merchandising and other departments.

💡 Responsibilities

Forecast and develop merchandise sales plans for commerce assortments.
Manage overall inventory position and flow (tracking receipts, inbound, OH inventory, inventory upload, etc.) for a designated category.
Ensure monthly product assortment is aligned with COGS budget, product margin, and overall merchandise planning direction.
Report on business performance and identify necessary pivots for assigned merchandising category or program.
Collaborate with cross-functional teams and identify actions that align with the needs of the business, maintain systems and files used by cross-functional teams, and ensure all product data is available, accurate, and correctly verified.
Collaborate with the Brand Management team to source inventory in alignment with Merchandising strategies.
Ad-hoc projects, reporting, and analysis in support of the overall Planning team and Leadership, as needed.
Identify, report on, and analyze operational KPIs

Data AnalysisCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailTime ManagementFinancial analysisPowerPoint

Posted about 8 hours ago

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🔥 Merchandise Planner

Posted about 8 hours ago

📍 Argentina

🔍 ECommerce

🔧 Requirements

Bachelor's Degree or Master's degree in business or merchandising-related fields
2-3 years of merchandise planning, buying, finance, or inventory management experience within ecommerce
Interest in retail, beauty, or fashion
Strong analytical acumen with proficiency in retail math
Proactive self-starter with excellent interpersonal and time management skills
Impeccable attention to detail
Flexible and comfortable with a fast-paced, always-changing environment
Proficient in Excel, PowerPoint, and Google Workspace (Sheets, Slides, Docs)
Ability to problem-solve, individually or in a group setting.
Ability to develop productive relationships with peer groups within Planning/Merchandising and other departments.

💡 Responsibilities

Forecast and develop merchandise sales plans for commerce assortments.
Manage overall inventory position and flow (tracking receipts, inbound, OH inventory, inventory upload, etc.) for a designated category.
Ensure monthly product assortment is aligned with COGS budget, product margin, and overall merchandise planning direction.
Report on business performance and identify necessary pivots for assigned merchandising category or program.
Collaborate with cross-functional teams and identify actions that align with the needs of the business, maintain systems and files used by cross-functional teams, and ensure all product data is available, accurate, and correctly verified.
Collaborate with the Brand Management team to source inventory in alignment with Merchandising strategies.
Ad-hoc projects, reporting, and analysis in support of the overall Planning team and Leadership, as needed.
Identify, report on, and analyze operational KPIs

Project ManagementSQLAmazon FBABusiness AnalysisBusiness IntelligenceData AnalysisGoogle AnalyticsCross-functional Team LeadershipTableauBusiness OperationsProduct AnalyticsCommunication SkillsAnalytical SkillsMicrosoft ExcelRESTful APIsAttention to detailOrganizational skillsTime ManagementWritten communicationReportingSales experienceFinancial analysisData modelingBudget managementPowerPoint

Posted about 8 hours ago

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🔥 AI & Automation Strategy Manager, Customer Support

Posted about 8 hours ago

📍 United States

🧭 Full-Time

💸 92000.0 - 120000.0 USD per year

🔍 Customer Support

🔧 Requirements

5+ years of experience managing self-service/knowledge management systems in a customer support environment
Experience with AI/ML implementations in customer service, from RFI to strategy and tools (and deep investments with vendors and technical partners)
Proven track record of implementing successful self-service strategies with measurable results
Strong technical project management experience with self-service technologies
Experience with data analysis and ability to translate insights into actionable improvements
Demonstrated success in cross-functional project leadership
Proficiency in project management tools (Asana, Jira) and analysis tools (Excel, PowerPoint)
Outstanding communication and stakeholder management skills
Experience with customer support operations and understanding of support metrics

💡 Responsibilities

Develop and execute a comprehensive self-service strategy that drives adoption while maintaining high CSAT scores
Lead the implementation and optimization of self-service technologies including knowledge bases, chatbots, and automated workflows
Build and maintain metrics dashboards to track self-service success rates, deflection rates, and cost savings
Partner with cross-functional stakeholders to ensure seamless integration of self-service solutions across all customer touchpoints
Identify opportunities to leverage AI/ML to enhance self-service capabilities
Drive continuous improvement through data analysis and customer feedback
Establish and monitor KPIs specific to self-service performance
Create and maintain documentation of processes, best practices, and standard operating procedures

Project ManagementArtificial IntelligenceBusiness IntelligenceData AnalysisMachine LearningProject CoordinationCross-functional Team LeadershipStrategyCommunication SkillsAnalytical SkillsCustomer serviceData visualizationStakeholder managementData analyticsCustomer supportCustomer SuccessPowerPoint

Posted about 8 hours ago

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