Contracts Manager

Bachelor's degree in Business, Law, or related discipline or equivalent work experience. 7-10 years of experience in contract management, legal operations, or commercial administration, preferably in a SaaS or technology company. Working knowledge of commercial contracting principles and negotiation basics. Experience coordinating with legal teams or counsel on contract reviews. Strong organizational and project management skills. Exceptional attention to detail, accuracy, and follow-through. Excellent written and verbal communication skills. Familiarity with CRM systems (Salesforce) and e-signature tools (e.g., DocuSign). Proactive, solution-oriented mindset. Comfort working autonomously with cross-functional stakeholders. Ability to thrive in ambiguity and build process improvements.

Serve as primary point of contact for the contracting process. Draft, review, and edit contracts and related documents. Partner with legal counsel on escalations and non-standard terms. Track and manage contract progress. Maintain version control and execution status. Proactively drive contracts to meet deadlines and resolve blockers. Ensure internal approvals are secured before execution. Coordinate signatures through DocuSign or equivalent. Maintain accurate records in CRM and contract management tools. Identify opportunities to streamline workflows and improve templates. Collaborate with Sales, Customer Success, Legal, and Finance. Support sales enablement with contract playbooks and FAQs. Align contract terms with Finance and Operations on pricing, billing, and revenue recognition. Ensure contract terms comply with company policies and legal standards. Support internal reporting on contract pipeline and risk areas. Maintain a complete repository of executed agreements.