Overnight Operations Manager, Financial Crime Business Banking

Experience leading high-performing operational teams in financial crime or fraud. Experience of analysing management information and building effective response plans when required. Ability to independently manage incidents and build clear communication across a range of stakeholders. Experience leading (or closely supporting) the implementation of change projects in operational teams. Strong understanding of current and emerging financial crime trends. Good understanding of FinCrime regulation in the UK. Excellent coaching skills, with a track record of supporting people to achieve their personal development ambitions. Good written and verbal communication skills.

Monitor day-to-day performance and service position of the operation and address identified challenges. Ensure the team is equipped with effective training and guidance. Inspire leaders to get the best from their team and support them navigating challenges. Develop, communicate, and implement operational change. Collaborate with a variety of stakeholder teams across the business. Build and maintain a high-performance, agile, and empathetic management culture. Manage the personal and professional development of Team Managers. Contribute to a strong control environment by minimizing breaches and risk events, and resolving operational incidents.