Director, Product Marketing (Messaging & Email)

8+ years of experience in product marketing or technical marketing, with a strong track record in communications infrastructure, messaging platforms, developer tools, SaaS platforms, or enterprise software. 3+ years of experience managing teams. Strategic thinker who identifies connections and opportunities across teams, products, and functions. Exceptional storyteller and narrative builder who connects product capabilities to business outcomes. Proven ability to drive alignment and influence across R&D, AR, PR, Campaigns, Sales, and executive teams. Ability to enable and educate internal audiences to drive meaningful and actionable content. Track record of meaningful impact, including product launches, shaped positioning, or built programs contributing to revenue growth. Bachelor’s degree or equivalent experience required.

Lead a high-performing team of product marketing managers across Messaging and Email. Shape and own the narrative for Twilio's Messaging and Email businesses. Partner deeply with R&D leadership to influence roadmap prioritization. Drive integrated go-to-market programs across self-service and enterprise segments. Drive meaningful product launches through Twilio's PDLC. Look across the business to identify where Messaging and Email intersect with broader platform capabilities and build compelling narratives.