Lead all aspects of delivery: defining scope, planning schedules, managing budgets, coordinating RAID, running standups, and updating stakeholders. Serve as the BA partner: gather requirements, model processes, define epics/user stories, acceptance criteria, and identify gaps. Oversee quality and launch readiness: UAT planning, test execution, runbooks, cutover steps, and KPI/OKR monitoring. Establish operational governance: RACI charts, change management procedures, risk/privacy checklists, documentation frameworks. Develop lightweight automation, dashboards, and workflow accelerators to increase visibility and reduce administrative load.