Create, manage, and communicate the development workflow plan. Oversee the client’s medical/legal/regulatory (MLR) process. Manage and mentor Program Manager and Coordinator. Participate in statement of work (SOW) development. Act as primary client contact for project status, MLR process, and invoicing. Provide strong verbal and written communications to client and internal teams. Ensure compliance guidelines are followed. Manage logistics vendors and perform meeting planning tasks. Manage vendors for print, video production, and transcription. Manage and train assigned Program Coordinators and/or Program Managers.