Strategic Experience Manager

3 years minimum of sales experience required; account management experience required 3 years of mortgage experience - non qm or qm Demonstrated ability to keep organized in a fast paced environment Ability to adapt in a dynamic and growing organization Experience in formulating and presenting solutions based on customer needs Proven ability to manage multiple projects at a time while demonstrating strong attention to detail Excellent communication skills both internally (within the company) and externally (with clients) Spanish speaker is a bonus!

Main advisor and point of contact for strategic borrowers throughout the entire origination process Partner with New Business team to help close new deals and originate significant loan volume Build and maintain strong, lasting borrower relationships by serving as trusted advisor Qualify borrowers and their deals to ensure a strong fit with Kiavi's hard money loan products Set clear and accurate expectations with each borrower Maintain growth and sustainable share of wallet on all strategic accounts Onboard new Bridge Pro and Custom Tier 1 Customers