Senior Customer Success Manager - DACH

Ability and/or willingness to use our product. Customer-centric mindset (external and internal). Ability to hold value-based conversations. Comfortable holding conversations with IT colleagues/customers. Ability to be self-sufficient and adaptable to change. Ability to lead external and internal meetings. Fluency in English and German.

Become a trusted advisor to enterprise customers in the DACH region. Develop customer success plans. Establish trust-based relationships with customers. Evangelize customer-centricity within Camunda. Work with Sales on customer growth opportunities. Collaborate with Consulting, Support, and Engineering teams. Collaborate with Product Management and Marketing teams.