Senior Manager, Tax & Regulatory Compliance

5+ years experience in U.S. & Canadian telecom tax compliance and regulatory filings. Deep knowledge of FCC/state and CRTC/provincial telecom requirements. Skilled at partnering with cross-functional teams. Analytical mindset with strong documentation and methodology-building strengths. Hands-on experience with Avalara, NetSuite, and supporting tax/financial systems. Able to simplify complexity and build scalable, repeatable processes. Detail-oriented and proactive. Excellent communicator with comfort engaging technical and non-technical audiences. Committed to strong privacy, security, and data governance practices.

Establish processes for tracking pricing, product, and feature changes. Ensure accurate SKU mapping and taxability settings in Avalara for U.S. & Canada. Assess tax implications of new products, bundles, and promos. Maintain standardized disclosures and ensure FCC/CRTC compliance for billing and communications. Advise on pricing decisions and tax-related go-to-market strategy. Oversee automated data flows for tax calculation and remittance. Ensure accurate tax integration into NetSuite for reporting and audit readiness. Build and maintain tax allocation and apportionment methodologies. Prepare, review, and file U.S. telecom tax returns. Prepare, review, and file Canadian federal and provincial telecom tax filings. Own telecom tax reconciliations, approvals, and filing calendars. Monitor U.S. & Canadian legislative changes and implement updates. Prepare and review corporate tax returns (U.S. federal/state/local + Canadian T2). Support quarterly and annual tax provisions. Assist with tax audits. Partner on cross-border tax planning, entity structure, and transfer pricing. Support SR&ED claims and tax planning initiatives. Maintain strong internal controls and tax-position documentation. Maintain compliant customer-facing legal verbiage and disclosures. Ensure accurate jurisdictional assignment and validation for tax billing. Design compliant billing flows and notifications. Provide SME support for tax-related escalations. Ensure data retention policies meet regulatory and audit requirements. Maintain accurate jurisdictional reporting of access lines and customer attribution. Ensure secure handling of PII/KYC data related to billing and taxation. Establish audit trails and documentation for regulatory reviews.