Legal Compliance Operations Manager

BA/BS degree in pre-law or business fields. 8+ years of progressive legal industry experience in fast-moving environments. Minimum of 1-2 years of experience in a people management role. Extraordinary written, verbal, and interpersonal skills. Experience in reading and responding to subpoenas, garnishments, liens or levies, and/or unemployment claims. Strong project management experience and previous success in meeting deadlines. Proficiency in technology including Google Workplace, Slack, MS Office, and Adobe Acrobat. Experience working in business intelligence tools like Mode, Sigma, and Tableau. Experience working with alternative legal service providers and/or BPO Teams.

Shape vision and direction of legal and state agency response processes. Directly manage internal Legal Operations Analysts and Team Lead. Oversee DoorDash’s BPO Team, including negotiations and performance reviews. Build, develop, and drive adoption of new workflow automation and business intelligence technology. Scale, innovate, and suggest improvements to existing legal compliance processes. Partner across Legal Data Engineering, Security and IT for data and technology projects. Oversee internal daily operations and partner with vendors for legal requests. Take on increasingly complex projects and responsibilities.