Director of Software Engineering - Product & Platform Delivery

7+ years leading software engineering teams including managers and/or multiple squads, with a proven record of shipping customer-facing products. Demonstrated ability to take complex roadmap goals from concept through launch, balancing scope, risk, timelines, and quality. 8+ years building SaaS, platforms, or developer-facing products. Comfortable with modern backend stacks and pragmatic architectural decisions. Ability to go deep in system design and code when needed; experience with Go, Python, and/or TypeScript strongly preferred. Experience building culture, accountability, and momentum across distributed teams. Strong use of delivery metrics (cycle time, throughput, escape defects, reliability, adoption), and experience improving team flow. Clear written and verbal communication, strong stakeholder management, and calm leadership through ambiguity. Successful completion of a background check.

Own Product Feature Delivery: Lead multiple engineering teams responsible for shipping new features and improving customer experience across console, APIs, and developer workflows. Translate Roadmap into Results: Partner with Program management, Product and GTM to shape strategy, define quarterly goals, and convert requirements into clear technical scopes, milestones, and measurable outcomes. Build a High-Output Org: Hire, mentor, and grow engineering managers and senior ICs. Create a culture of ownership, speed, and craft in a remote-first environment. Drive Cross-Functional Launch Excellence: Run feature lifecycle processes - discovery support, design/architecture reviews, build phases, QA and rollout plans, release comms, and post-launch iteration. Improve Engineering System & Flow: Establish and evolve standards for lifecycle management, sprint/kanban execution, code review, CI/CD quality gates, release safety, documentation, and retrospectives. Customer-Backed Prioritization: Ensure engineering work aligns to user impact and business value. Constantly leverage customer insights, product analytics, and operational data to refine priorities. Quality & Velocity Leadership: Balance speed and reliability by improving automated testing, staging/preview environments, observability for product surfaces, and regression prevention. Technical Guidance on Product Surfaces: Provide architectural oversight for product systems (backend services, APIs, user workflows, integrations), ensuring scalability and coherence without bottlenecking teams. Partner with Infrastructure Leadership: Coordinate dependencies cleanly with infra/SRE teams to ensure high quality product delivery.