Solutions Engineer | Bangalore, India | Remote
6500000 - 8400000 INR per year
Company:Grafana Labs
Location:Bangalore, India
Languages:English
Skills:
GraphQLPythonSoftware DevelopmentSQLCloud ComputingKubernetesGrafanaREST APILinuxDevOpsCommunication SkillsProblem SolvingCustomer serviceData visualizationSoftware EngineeringDebuggingInterpersonal skillsExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsCritical thinkingTeamworkResearchFluency in EnglishVerbal communicationTroubleshootingWritingStrong communication skillsCross-functional collaborationTechnical supportData analyticsData managementCustomer support
Requirements:
First class written and oral communication skills Ability to skillfully articulate our value proposition and the technical advantages of our products Love solving technical challenges and thrive on bringing creative solutions to our customers Technical mindset and a desire to grow technically Self-motivated, initiative, creative Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage Experience with sales methodologies like MEDD(P)ICC is a plus Familiarity and hands on experience with OSS project & SRE / devops practices
Responsibilities:
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers Own the technical engagement with customers and help to close high-velocity opportunities Deliver product and technical presentations to potential and existing customers Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape Drive product conversations based on need and problems learned during customer interactions Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
