Senior Technical Account Manager - Healthcare

Proven track record in customer-facing technical account management or consulting roles. Expertise in diverse technical topics, including software engineering, deployment, cloud technologies, and infrastructure engineering. Experience working with agentic frameworks like Langgraph, CrewAi or familiarity with LLMs, Intelligent Document Processing, RAG, MCP and BPMN is an advantage. Experience in programming .NET / Java applications. 2+ years of cloud experience (Azure/AWS/GCP). Experience in project management and/or consulting. Healthcare industry experience preferred. Degree in Computer Science or a relevant field.

Take ownership of customers' technical success with the UiPath Platform. Proactively engage with customers, providing embedded technical advisory. Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes. Enable customer technical stakeholders on UiPath Platform best practices. Conduct design and code reviews for select automations. Perform technical health checks of customer automation programs. Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents.