Technical Delivery Manager (Technical Engagement Manager II)

4-6 years of experience in a customer-facing technical role (implementation, solutions architecture, technical program management, professional services). Deep knowledge of pentest, bug-bounty, and red-team methodologies. Strong problem-solving skills. Ability to manage multiple projects simultaneously. Excellent written & verbal communication with customer-facing mindset. Ability to work collaboratively in a cross-functional environment.

Lead end-to-end technical onboarding and configuration of security programs. Translate customer security requirements into tailored program designs. Conduct technical program reviews and walkthroughs. Troubleshoot technical issues related to platform integrations. Act as a technical point of contact during program launches. Provide expert guidance on offensive security engagements. Collaborate with Customer Relationship Managers and sales teams. Partner with internal teams to relay customer feedback and advocate for enhancements. Assist in developing internal playbooks and technical documentation. Support continuous improvement of delivery processes. Maintain deep expertise in Bugcrowd's platform and security methodologies. Stay informed on industry trends and evolving security practices.