Enterprise Account Manager (REMOTE)
Company:Smart Apartment Data
Location:Canada
Languages:English
Seniority level:Middle, 2+ years
Experience:2+ years
Skills:
Communication SkillsCustomer serviceNegotiationAttention to detailCritical thinkingAccount ManagementClient relationship managementSales experienceLead GenerationData analyticsSaaS
Requirements:
Bachelor’s degree (or equivalent experience) Minimum 2 years of experience in account management or related role Excellent command of the English language (spoken and written) Strong critical thinking and attention to detail Passionate, proactive, and a fast learner Customer service–oriented mindset with strong communication skills Reliable work-from-home setup: strong internet, quiet workspace, presentable background, webcam, and noise-cancelling headset Experience in client success Experience in B2B account management Experience in SaaS/data analytics
Responsibilities:
Provide onboarding and ongoing training to enterprise customers Conduct prospecting, lead generation, and close new business opportunities Map out client organizations and identify key decision-makers Collaborate with executives to resolve client issues promptly Manage the full sales cycle and achieve monthly sales goals Prepare quotes, proposals, and deliverables for prospective clients Negotiate contracts to establish strong, lasting client relationships
