LVN Case Manager

Active California Licensed Vocational Nurse (LVN) license required. Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, with the possibility of evenings and weekends. 2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations. Working knowledge of government and community resources related to social determinants of health. Excellent oral and written communication skills. Positive interpersonal skills required. Must have general computer skills and a working knowledge of Google Workspace, MS Office, and the internet. Bilingual (English/Spanish) preferred.

Assess member needs in physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral/linkage to community-based services. Oversee the development of client care plans and goal setting. Offer services where the member resides, seeks care, or finds most easily accessible. Connect clients to other social services and supports. Advocate on behalf of the client with healthcare professionals. Utilize evidence-based practices like Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles. Conduct outreach and engagement activities for linkage to ECM program and log activity in CRM system. Evaluate client progress and update SMART goals. Provide mental health promotion. Arrange transportation. Complete all documentation, including outcome measures, within established timeframes. Maintain up-to-date patient health records in EMR and other business systems. Complete monthly reporting for program compliance. Attend assigned training.