Junior Site Reliability Engineer

Some practical exposure to cloud platforms (AWS/Azure/GCP)—coursework, internships, or self-led projects. Ability to self-learn with assistance from Senior Engineers. Basic scripting ability using Python or Bash. Familiarity with basic Linux systems and general command–line. Understanding of Git and basic CI/CD concepts. Good written and verbal communication; customer-focused approach. Ability to work with minimal direction. Willingness to learn, take direction and work within a team. Experience with Terraform, Docker, Kubernetes (EKS/AKS/GKE) or monitoring tools (Bonus). Familiarity with security fundamentals (IAM, network ACLs, secrets management) (Bonus). Experience supporting a SaaS or managed service (Bonus).

Assisting with provisioning and deploying accesso Horizon components to customer cloud accounts using Infrastructure as Code (Terraform). Help maintain CI/CD pipelines (GitHub Actions) for application and infrastructure deployments. Support monitoring, logging and alerting (Prometheus, Grafana & Coralogix) and respond to basic alerts with supervision. Implement and improve basic automation and scripting. Participate in incident triage, root cause investigation and follow-up tasks. Follow security and compliance requirements for customer cloud environments (identity, secrets, network controls). Produce and maintain operational runbooks, deployment guides and change notes. Participate in on-call rotation as a L1 responder. Learn and apply accesso Horizon product architecture and configuration.