accesso

Accesso provides queuing and ticketing technology solutions to theme parks and attractions that delivers revenue generating results.

501-1000 employees

Founded 2000

Ticketing

Public Company

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Ticketing E-Commerce Mobile

Hybrid Work Model

This company offers a hybrid work model combining remote and office work.

Open Positions2

This role can be performed 100% remotely anywhere in the UKFull-TimeLeisure and AttractionsPosted

Client Solutions Specialist

Deliver exceptional service to our EMEA clients using the accesso Passport ticketing suite.
Build and maintain product configurations across multiple accesso platforms: packages, pricing structures, characteristics, merchant settings, locales, print formats, and payment types.
Set up and manage store features including upsells, cross-sells, addons, account portals, season passes, memberships, and advanced purchase pricing.
Investigate and resolve client-raised issues via Jira, taking ownership from triage through to resolution.
Query databases using SQL to diagnose issues and validate configurations.
Monitor Jira alerts and manage escalation tickets with the Production Support Engineering team.
Manage images in AWS and support kiosk and POS hardware configuration.
Participate in the on-call rota, covering weekday evenings and weekends on rotation.
Perform in-depth scheduled testing on regular Ticketing software releases and updates.

AWSSQLHTML+4 more

Showing 1 of 2 positions

About accesso

accesso empowers the attractions industry, transforming guest experiences with innovative technology. We are the leading provider of ticketing, eCommerce, mobile, and payment solutions globally. Our technology serves over 1,100 venues across 33 countries, including major theme parks, water parks, ski resorts, and live event venues. We process millions of transactions, helping clients like Six Flags and Cedar Fair streamline operations and enhance guest satisfaction.

How We Work

accesso embraces flexibility, allowing you to choose a work setting that fits your life. Many roles offer 100% remote options within the UK, and hybrid arrangements are also available. We foster a vibrant virtual environment that encourages connection and collaboration, even across different locations. You will find opportunities to engage with colleagues through virtual events and initiatives, building strong team bonds.

Engineering at accesso

You will tackle complex challenges building scalable, secure, and performant cloud-native SaaS products. Our engineering teams utilize Azure cloud infrastructure, Kubernetes, and the Grafana stack for monitoring. We champion an automation-first approach and actively integrate AI-powered tools like AI coding assistants to accelerate development. Engineers contribute to the entire product lifecycle, from implementing cloud resources to optimizing CI/CD pipelines.

Why Join Us

Shape the future of the attractions industry for over 1,100 venues globally.
Work in a flexible environment with remote and hybrid options to support your work-life balance.
Contribute to innovative projects, leveraging cutting-edge cloud and AI technologies.
Access unlimited LinkedIn Learning for continuous professional growth and skill development.
Benefit from inclusive family support, including a $7,500 benefit for surrogacy, adoption, and fertility.

Benefits & Perks

Competitive compensation package with annual bonus opportunity.
34 days of paid leave annually (bank holidays + annual leave, increasing with tenure).
8 hours of paid Volunteer Time Off to support causes you care about.
$7,500 benefit (or currency equivalent) for surrogacy, adoption, and fertility.
Robust health insurance with private medical scheme participation option.
Matching pension scheme up to 8% for your financial future.
Unlimited access to LinkedIn Learning for career development.

Tech Stack

widgets

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