Senior Sales Operations Analyst

5+ years of experience in data analytics or sales operations, preferably within a SaaS or EdTech environment. Bachelor’s degree in Business, Analytics, Computer Science, or a related field. Experience with visualization tools such as Tableau, Power BI, or Salesforce Analytics Cloud. Deep expertise in SQL for advanced querying and analysis. Strong working knowledge of Salesforce CRM, including custom reporting and dashboard creation. Background in supporting territory design, quota setting, or sales compensation programs. Demonstrated ability to present technical findings clearly to non-technical stakeholders. Excellent written and verbal communication skills. Ability to work independently, manage multiple priorities, and collaborate effectively in a cross-functional environment.

Design, develop, and maintain performance dashboards and operational reports for Sales and Executive Leadership. Deliver regular reporting on bookings, pipeline health, lead progression, win/loss metrics, and sales activity KPIs. Own the creation and refinement of predictive models to improve sales forecasting accuracy. Provide actionable insights through trend analysis, cohort modeling, and segmentation. Conduct annual territory alignment and optimization analysis. Prepare and validate commission data and reports. Write complex SQL queries for data extraction, transformation, and analysis. Ensure data consistency and integrity across platforms and reports. Help define and maintain data governance processes.