Implementation Manager

5+ years of experience simultaneously leading multiple complex, large-scale SaaS enterprise implementation projects Experience implementing Enterprise Asset Management or Telematics solutions Hands-on experience independently managing complex data migrations Excellent communication skills with a strong ability to build lasting relationships Experience leading customer trainings and presentations Availability to travel within Canada and the USA (35% to 40% of the time) Ideally located within 90 min of an airport

Own and manage complex customer onboarding and software implementation projects Scope and lead data migration from legacy systems Understand customer objectives and translate them into product configurations Plan and deliver persona-based training sessions Collaborate with Growth and Solutions Engineering teams Identify customer pain points and advocate with the Product Team Build strong relationships with customers and stakeholders