Credentialing Coordinator (MST or PST)

1+ year experience in credentialing 3 years of experience in a healthcare setting preferred Experience using various portals and systems, like CAQH, Availity and Salesforce Proficiency in Gsuite, MS office and excel Strong prioritization skills Comfortable in an ambiguous, fast paced environment Effective and empathetic communicator Calm and clear in conflict resolution with skill in de-escalation Understands the customer and takes a proactive approach Completes individual objectives Be a lifelong learner, curious and kind

Collaborate with providers to complete enrollment applications and track progress. Perform primary source verifications for initial and re-credentialing. Establish and cultivate relationships with internal and external stakeholders. Interact with health plans to ensure accurate provider data. Regularly review and validate provider rosters. Ensure all internal systems are updated with the most recent provider information. Support documentation of processes and procedures. Ensure information is complete, accurate, clear, and concise following standard operating procedures.