Oversee and facilitate tool migrations, upgrades, and updates with minimal downtime and data integrity. Perform regular health checks and maintenance activities. Assess, install, and configure Jira plugins, Confluence macros, and integrations. Execute front-end administrative tasks for Jira. Establish and uphold security protocols. Create and manage backup and recovery plans for Jira and Confluence. Investigate, troubleshoot, and resolve issues related to Atlassian tools and database servers. Monitor system performance and usage, identify bottlenecks, and implement improvements. Ensure adherence to all relevant security policies and procedures.