Risk Support Analyst NL

Experience in operational risk, compliance, KYC/AML, with a financial services company or other fintech company (strongly preferred) Customer facing contact experience Familiarity with automated KYC checks Self-starter mentality with the ability to perform well under pressure, eager to learn and develop new skills, comfortable working with technical tools Excellent skills with Google Sheets or Excel; ability to digest and analyze data and create visual reports on short notice Solid research, communications, analytical, organizational, and interpersonal skills Relevant AML KYC certification preferable, e.g. ACAMS, CKYCA etc.

Handle Know Your Customer (KYC) cases with precision and attention to detail, ensuring compliance with company policies. Communicate with customers to obtain necessary documentation and information for KYC cases. Respond to and efficiently resolve operational risk-related tickets, maintaining accurate records and communicating updates. Perform basic onboarding checks, verifying customer information for smooth onboarding processes. Assist the Operational Risk management in handling ad hoc cases and special investigations, conducting analysis for decision-making. Maintain accurate and up-to-date documentation for all activities related to KYC cases, tickets, and onboarding checks.