Manhattan Scale WMS implementation & Support Perform system configuration of Manhattan Associates SCALE WMS Collaborate with client’s team during software design process to understand business requirements, Issues, and changes to existing functionalities Architecture and Development Documentation of Requirements, SOP documents creation Translate the user requirements into functional and technical design, application configuration Documenting all aspects of the system (e.g. URS, process flows, functional specifications, technical design, application configuration, test scenarios, Support document etc.) according to internal procedures Coordinates problem solution with multiple external Vendors for TMS, Packing & Conveyor system Facilitate and support functional and user acceptance testing Troubleshoot operational and technical issues within SCALE and integrations Drive operational efficiency through people, process, and technical improvements Coordinate with Manhattan Associates development and support teams as needed