Director, Clinical Business Operations
Company:Clover Health
Location:United States, EST, PST
Languages:English
Seniority level:Director, 7+ years
Experience:7+ years
Skills:
LeadershipData AnalysisCross-functional Team LeadershipOperations ManagementBusiness OperationsFinancial ManagementMicrosoft ExcelProblem SolvingBudgetingProcess improvement
Requirements:
7+ years of experience in healthcare operations, finance, or business management At least 3+ years in a leadership role Demonstrated success managing budgets, forecasting, and P&L elements in a healthcare or value-based care environment Deep operational experience in scheduling, logistics, revenue cycle, or care delivery support services Advanced analytical and problem-solving skills Experience building relationships across clinical, financial, and technical teams
Responsibilities:
Lead financial and operational planning for Clover Care Services Manage vendor relationships and contracting Oversee call center and scheduling operations performance Drive productivity and logistics management for clinical and administrative support functions Support revenue cycle management Lead EHR systems oversight Develop and implement standardized workflows and procedures Partner in modeling and forecasting Collaborate cross-functionally with clinical and business leaders Monitor operational performance metrics and lead continuous improvement initiatives Ensure financial stewardship Support OKR development and management
