Inside Sales Representative (Remote)

Posted about 2 months agoViewed

U.S.Full-TimeAutomotive Service

Location:U.S.

Languages:English

Seniority level:Middle

Skills:

Communication SkillsProblem SolvingCustomer serviceNegotiationLead GenerationRelationship buildingAccount ManagementSales experienceCRM

Requirements:

Sales Development / Call Center / Inside Sales experience. Experience handling high call volumes (75–100+ calls/day). Ability to influence and close using consultative, trust-based selling. Skilled at meeting or exceeding sales and service KPIs. Proficiency with CRM tools. Strong organizational skills. Fast and accurate typing (40+ WPM). Thrives in a fast-paced, goal-driven environment.

Responsibilities:

Convert inbound and outbound calls into confirmed vehicle service appointments. Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals. Recommend additional repairs, maintenance packages, and service upgrades. Provide VIP white glove customer service. Communicate clearly with customers about services, timelines, and costs. Use CRM to track leads, schedule appointments, and document interactions. Collaborate with shop teams for seamless handoffs.