Operations Manager - Compliance & Project Management

Proven ability to manage cross-functional projects from planning through execution. Strong attention to documentation and accountability. Experience with structured business operating systems or disciplined planning cycles (e.g., EOS, OKRs, KPIs, waterfall). 6+ years of professional experience in operations, IT, or compliance. Bachelor’s degree in business, operations, or a related field preferred. Demonstrated ability to manage compliance processes such as contracts and renewals. Experience with IT systems, cybersecurity practices, and equipment lifecycle management. Proven strength in process documentation, enforcement, and optimization. Highly analytical and detail-oriented. Comfortable working remotely and independently, with strong accountability. Ability to travel twice a year for in-person planning sessions and company events.

Manage IT and compliance policies, cybersecurity training, and readiness for external audits. Ensure strong internal controls and defense systems. Maintain organized systems for contracts, renewals, and compliance documentation. Guide business planning cycles, Rocks/KPIs, and quarterly/annual strategy sessions. Use Bloom Growth (or similar software) to track execution and progress. Enforce process documentation standards and maintain one clear operating manual. Plan and execute semi-annual company Summits. Identify workflow and automation opportunities, pilot AI-powered tools. Evaluate AI tools for operational efficiency, compliance, and cross-functional execution. Train teams on approved AI tools and develop documentation. Stay current on emerging AI capabilities and recommend solutions. Drive cross-functional process change and support non-technical teams. Oversee the lifecycle of company-issued laptops and devices. Coordinate with vendors for IT support, software installs/updates, and system access. Manage SaaS tools and system permissions across the organization.