Senior Product (UX) Designer

7+ years of professional product design experience 3+ years of designing complex enterprise SaaS products Experience leading qualitative and quantitative UI/UX/user research Experience with end-to-end design and shipping products Ability to work in a fast-paced environment Experience working in law-enforcement, fire, or EMS software is a plus Experience co-designing with customers Experience designing features for situational awareness Excellent visual design and presentation skills Understanding of native iOS and Android applications is helpful Experience with AI/ML technologies

Own the 0-1 product design process by conducting research, designing solutions from insights, iterating based on data, and collaborating closely with product and engineering. Collaborate with cross-functional teams to facilitate design thinking and innovation. Lead design solutions for law enforcement, EMS, firefighters, other first responders, and 911 dispatchers. Design across devices—ranging from multi-panel workstations to in-vehicle laptops, tablets, and mobile apps across various environments. Proactively standardize design across the team for conducting feedback, planning roadmaps, and supporting engineering. Present design solutions to customers and leadership teams, actively seeking feedback, and iterating quickly. Drive AI/ML across the product portfolio. Guide discovery ownership process including understanding the problem, conducting user research, generating ideas, collaborating cross-functionally and maintain design consistency.