Loan Officer Assistant - REMOTE (anywhere in the US)

1+ year experience as a Mortgage Loan Originator or Sales Assistant (Loan Officer Assistant) Active NMLS license or ability to acquire an NMLS license within the first 90 days of hire Experience using Encompass, Blend and/or Google Suite required Comfortable with change and working in a fast-paced, startup environment Team player and fantastic communicator (written and verbal) Ability to review and interpret internal guidelines Process oriented with a keen eye for detail Belief in creating diverse, equitable, and inclusive practices and programs Proven success working 100% remote in prior positions Experienced working with a distributed, national team High school diploma or equivalent

Assist Loan Officers by gathering required documentation to complete the loan application Work with borrowers and partners to help borrowers become pre-approved for the Knock Bridge Loan Manage pipeline of 200+ loan applications per month, per loan officer Ensure minimum submission requirements and documents are met prior to submitting loans for disclosure Follow up on disclosed loans to ensure they are signed in a timely manner Assist both Loan Officers and Loan Assistants with any borrower requests Assign new loan files to Loan Officers Understand TRID guidelines and Loan Estimates Work with internal risk and loan officers to ensure loans are properly set up and documented in Encompass Provide excellent customer service Learn quickly and take initiative in a remote, tech-enabled environment Meet or exceed individual quotas and company metrics Be responsive to internal stakeholders and external customer needs Work autonomously Promote a culture that puts People First Continually learn and expand knowledge of mortgage origination sales Take on ad-hoc projects and support the team