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🔥 FP&A Manager
Posted 2024-11-07

📍 United States, Austin, TX

🧭 Full-Time

🔍 Software

  • 6+ years of experience in corporate finance, strategic finance, accounting, and/or analytics.
  • Software or technology experience, understanding of SaaS business operating frameworks preferred.
  • Strong understanding of accounting principles and financial statements.
  • Ability to leverage analytical tools and statistics for financial analysis and forecasting.
  • Strong financial modeling background required.
  • Experience leading and building teams is a strong plus.
  • Excellent verbal and written communication skills with attention to detail.
  • Advanced Excel skills required; experience with Salesforce and NetSuite is a plus.
  • BA/BS Degree in finance, accounting or a related analytical field.

  • Own and maintain the corporate financial model and support stakeholders with key business decisions.
  • Lead the analysis of operating and financial results (budget to actuals) as part of the monthly forecast process and ensure accurate and timely completion of all deliverables.
  • Compile financial and business reports including board and investor packages.
  • Partner with revenue operations and customer operations teams to track key performance metrics.
  • Prepare reports related to operational or strategic initiatives and provide insights to management.
  • Lay the foundation for a strong FP&A function by building processes and automation.

CollaborationAccountingAttention to detail

Posted 2024-11-07
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🔥 Customer Success Manager (NEU) Remote
Posted 2024-11-07

📍 Ireland

🧭 Full-Time

🔍 Emergency communication software

  • 3+ years’ experience as a Customer Success Manager or Implementation Manager
  • Desire to work with demanding, multi-national customers
  • Outstanding verbal and written communication skills
  • Strong listening skills with the ability to work with a variety of customer profiles
  • Strong project management and organizational skills with the ability to manage multiple customer accounts simultaneously
  • Strong analytical, negotiation, and creative problem-solving skills
  • Salesforce & MS Excel required, Gainsight is a plus

  • Develop and maintain strong relationships with customers to understand their goals and challenges
  • Lead and manage the onboarding process for new customers, ensuring smooth implementation of our product from start to finish
  • Provide product training and documentation to new users to ensure successful adoption
  • Conduct regular check-ins, business reviews, and provide strategic advice on best practices to maximize customer success
  • Work closely with the product and engineering teams to provide feedback and influence product development based on customer insights
  • Support sales initiatives to grow and expand existing accounts through adoption, cross-sell, and upsell opportunities
  • Conduct effective Quarterly Business Reviews to highlight the customer’s realized value and communicate recommendations and new features
  • Diligently manage Gainsight and Salesforce data to effectively manage your book of business

Project ManagementData AnalysisSalesforceData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelNegotiation

Posted 2024-11-07
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