Software Engineer, Diagnostics

3+ years of experience in software development, with a focus on data management systems Experience supporting production environments, and/or working directly with end-users to investigate and diagnose technical issues Excellent communication skills (both written and verbal) Exposure and interest in thorny technical issues central to databases Ability to quickly synthesize implications of system behavior Contribute to fullstack projects, preferably in Python, Typescript, or Go Read and understand the intent of code and stack traces in many languages, especially C++

Work with Engineering and Technical Services teams to debug and reproduce bug reports. Advise on possible solutions and help users understand technical issues. Write code to expand diagnostic toolset, including contributing to electron apps.