Director, Oncology Patient Support Operations

Experience leading the launch of patient support programs in Oncology. Strong background managing vendor partners and programs (hub services, field reimbursement, free trial, PAP/copay assistance). Track record of delivering innovative, tech-enabled solutions to improve patient access. Skilled in budget management and program forecasting. Proven ability to lead, coach, and deliver results through high-performing teams. Experience with oral and infused oncology therapies. Strong communicator with ability to influence across all levels. Solid understanding of U.S. healthcare policy, compliance, and regulatory standards. Bachelor’s Degree; Master’s degree preferred. 10-15 years of pharmaceutical experience, oncology experience preferred. 6 years of experience leading patient access program operations.

Drive strategy, design, and execution of patient services programs for oncology therapy launch. Develop comprehensive patient support services including hub services, quick start programs, PAP, and copay assistance. Translate strategic goals into actionable business requirements and workflows. Oversee strategic vendor partnerships for patient service programs. Establish a framework for monitoring program effectiveness and reporting to leadership. Provide oversight of patient support services budget and forecast. Serve as a strategic partner to cross-functional teams. Ensure all programs adhere to relevant regulatory and legal standards. Champion the voice of the patient internally and externally.