Contact existing Tekmetric customers to educate them on the integrated payments experience and drive demo attendance Manage a high volume of outbound calls and Outreach sequences Book attended demos with Payments Specialists and ensure clear, accurate handoffs Maintain clean and detailed records in Salesforce Support the customer journey by following structured outreach, reminders, and follow ups Provide insights from conversations to improve targeting, messaging, and activation workflows Collaborate daily with Payments Specialists, Fintech leadership, Demand Gen, and Sales Development Ensure every customer receives a positive and consistent Tekmetric experience Assist with onboarding coordination for shops that self sign up for integrated payments