Conversational Designer
110000 - 125000 USD per year
Company:Luma Health
Location:USA
Languages:English
Seniority level:Middle, 3-5 years
Experience:3-5 years
Skills:
Artificial IntelligenceData AnalysisMachine LearningUser Experience DesignProduct designAgile methodologiesPrototypingResearchCross-functional collaboration
Requirements:
3-5 years of experience in conversational design, voice design, UX writing, or related fields. Portfolio demonstrating ability to design natural, effective conversational experiences. Experience designing for both voice and text-based interfaces. Comfortable working with AI/LLM technologies. Skilled at writing human-sounding dialogue that handles ambiguity. Experience conducting conversational user research and usability testing. Willingness to collaborate and give/receive feedback. Passion for accessibility and designing inclusive conversational experiences.
Responsibilities:
Design end-to-end conversational experiences for voice and text AI agents. Craft dialogue flows, conversational patterns, and error handling. Define and evolve AI agent personality, tone, and voice guidelines. Collaborate with product, engineering, AI/ML, and product design teams. Conduct user research and testing for conversational interfaces. Design for edge cases, errors, and conversational repair. Create conversation design documentation. Partner with product designers for seamless integration with visual UI. Measure and optimize conversational experiences using analytics and feedback.
