5+ years of experience in a technical, client-facing role, preferably within Healthcare IT, EHR implementation, or a related SaaS industry. Proven success managing a portfolio of multiple, concurrent software implementation or integration projects. Demonstrated experience working directly with customers to understand business needs and translate them into technical solutions. Hands-on experience with key healthcare integration standards and data formats (e.g., HL7v2, FHIR, X12, C-CDA) and familiarity with modern APIs. Deep understanding of clinical workflows and direct experience working with Electronic Health Record (EHR) systems. Exceptional analytical and problem-solving skills. Excellent communication and interpersonal skills. A self-driven work ethic and a demonstrated ability to operate with a high degree of autonomy and initiative. Bachelor's degree or equivalent practical experience.