Senior Project Manager

At least five years' experience in a project or programme management role delivering software projects. Proven ability to generate exceptional client experiences and outcomes on the largest, most complex projects and initiatives. Requires little assistance or guidance and consistently embodies leadership capabilities. Owns internal and external escalations and priorities with the team. Advanced analytical skills, problem-solving abilities, and strong organizational and presentation skills. Commitment to excellent customer service and dedication to creating great outcomes. Ability to work on several tasks or projects simultaneously, effectively prioritizing and following through to successful outcomes while managing deadlines. Flexible, decisive, quick-thinking and able to handle difficult situations in a patient, calm, and effective way. Proficient in project management software and Workflow tools e.g. Wrike, Smartsheet. Related tertiary, or Project Management qualification. Strong knowledge of cinema operations and/or experience with Vista software would be highly beneficial.

Act as the key point of contact for all internal stakeholders. Facilitate and manage the entire project life cycle, from inception to completion. Build Statements of Work, manage risks, track change control. Coordinate with the project team to successfully execute the project. Plan, coordinate, and manage multiple projects within agreed contracts/budgets and available resources. Build relationships with clients and internal stakeholders. Set realistic expectations for objectives, requests, projects, and product enhancements. Create and maintain detailed project plans and status update reports. Prioritize requests and provides concise direction to project delivery teams. Monitor and track time spent on projects and helps to report on various KPIs. Take ownership in learning clients’ business models, operations, and industry processes.