Dispatch Support Coordinator (USA Healthcare) - After Hours EST (Remote)

Previous experience in dispatch, logistics, or transport coordination (preferred) Familiarity with the New York City area is a strong advantage Excellent English communication (verbal and written) Strong critical thinking and problem-solving skills Proactive and self-motivated Ability to multitask in a high-pressure environment Dependable, detail-oriented, and adaptable Proficient in basic computer navigation and MS Office (Outlook) Comfortable with web-based tools and communication platforms Fixed fibre line with minimum 25 Mbps (upload & download) Ability to support a wired Ethernet connection Reliable power backup solution

Coordinate and schedule pick-ups Manage real-time route adjustments Handle last-minute changes and urgent requests Communicate clearly with healthcare facilities and drivers Strategically plan routes Maintain accurate records of dispatch activity