Excellent written and verbal English communication skills. High attention to detail — accuracy is critical. Strong organizational and multitasking abilities. Proactive and consistent in follow-up. Basic computer literacy, including MS Office and Outlook. Ability to navigate multiple systems and portals. Experience with healthcare or early intervention documentation, compliance tracking, or working with therapy providers is a plus. Previous experience in verification, compliance, or documentation review is a plus. Fixed fibre line with a minimum speed of 25 Mbps (upload & download). Ability to support a wired Ethernet connection. Reliable power backup solution to manage load shedding and power outages.