Senior Product Manager (CRM Extensions & Gateway Portals)

5+ years of product management experience in the payments or fintech industry, or in a CRM-focused product role, with proven success delivering lending programs, CRM extensions, or partner and merchant-facing experiences Demonstrated expertise across product discovery, strategy, roadmap planning, and cross-functional execution, with a strong focus on data-driven decision making and measurable outcomes Experience managing vendor partnerships, including buy vs. build analysis and integration oversight Strong ability to translate market trends, partner feedback, and competitive intelligence into clear, actionable product strategies and vision Exceptional communication skills, with the ability to engage effectively with customers, business stakeholders, and technical teams across the organization Collaborative and influential leadership style, with a proven ability to build alignment across distributed teams and time zones Solid understanding of agile product development and scrum methodologies Bachelor’s degree in Business, Computer Science, Engineering, Finance, Economics, or a related field (or equivalent experience) This position requires some travel to partner sites, conferences, and in-person team planning meetings (about 10%)

Own the product strategy and roadmap for NMI’s CRM Extensions & Value-Added Services Lead the Gateway Portals experience, driving innovation Deliver revenue growth for NMI and Partners Translate customer needs and market insights into actionable strategies Lead user testing and validation Collaborate closely with Product Design and Engineering Partner cross-functionally with Engineering, Legal, Compliance, Marketing, and Sales Partner with internal stakeholders and external vendors to assess buy vs. build opportunities Support commercial teams in developing go-to-market strategies, partner enablement materials, and sales training Analyze program performance and customer feedback Act as subject matter expert on lending programs and portal experiences Monitor the competitive landscape