Account Manager, APAC Region (11am-7pm PST shift)

Posted about 1 month agoViewed
APAC regionFull-TimeSaaS
Location:APAC region, PST
Languages:English
Seniority level:Senior, 4+ years
Experience:4+ years
Skills:
Communication SkillsAnalytical SkillsNegotiationRelationship buildingAccount ManagementCross-functional collaborationSales experienceCRMCustomer SuccessSaaS
Requirements:
4+ years of proven success in a quota-carrying Account Manager or Account Executive role, ideally within the SaaS industry. Strong computer skills. Previous Gong, Slack, Salesforce, SalesLoft and/or PandaDoc experience. Proven ability to accurately forecast revenue and contribute to reliable business projections. A consistent track record of exceeding sales targets and achieving measurable results. Familiarity with the Commercial market and its unique challenges and opportunities.
Responsibilities:
Drive revenue growth within assigned Commercial portfolio by exceeding Net Dollar Retention targets. Ensure exceptional customer adoption and address client needs by partnering with Customer Success. Minimize customer churn and maximize retention by delivering value and building strong relationships. Conduct regular account health reviews with customers. Develop a deep understanding of clients' businesses and goals to foster strategic partnerships. Collaborate effectively with cross-functional teams to ensure seamless customer experiences. Provide accurate and timely weekly revenue forecasts to leadership. Maintain meticulous CRM hygiene by updating opportunities and account information. Serve as a passionate advocate for PandaDoc and demonstrate product value. Communicate feature requests and product insights to the Product team. Participate in ongoing enablement and training to enhance product knowledge, sales skills, and industry expertise.
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