Senior Business Intelligence Analyst

8+ years of experience in business intelligence, data analytics, or a related field. Hands-on experience in designing and managing Tableau dashboards. Strong proficiency in SQL, data visualization, and manipulation, and dashboard development. Ability to communicate technical concepts and insights to non-technical stakeholders effectively. Collaborative mindset, with experience working cross-functionally. Bachelor's degree in Business Analytics, Data Science, Computer Science, Statistics, Mathematics, or equivalent coursework.

Shape, structure, and optimize data sets for analysis using SQL or Python. Design, create, and maintain scalable BI solutions and complex dashboards. Perform exploratory analyses to understand Support organization health and identify improvements. Build analytical models to identify patterns and root causes. Collaborate with technical and non-technical leaders to define data needs and address business challenges. Mentor junior analysts and share best practices.