Bachelor's degree in Accounting, Finance, or a related discipline. At least 2 years of U.S. bookkeeping (or tax filing) experience with SMBs. At least 2 years of direct customer communication (email/calls) supporting SMB clients. Working knowledge of accounting principles, softwares, and modern cloud workflows. Attention to detail and an ownership mentality. Coachability: low-ego, feedback-hungry, growth-oriented. Comfort with Google Workspace / Microsoft Office. Clear, concise, and client-friendly English communication.