Technical Program Manager, Sustaining

Bachelor’s degree in engineering, or equivalent practical experience. 5+ years of experience in program management in smart / connected / wearable / IoT devices. Experience managing ODMs via JDM/ODM engagement models. Experience managing SKUs, localization, and packaging. Experience with tracking and executing ECOs. Experience with safety and compliance strategies and working with testing labs. Proficiency with project management tools and documentation. Excellent communication, organizational, and leadership skills. Fluency in English and Mandarin.

Manage SKUs, changes, localization, compliance, and packaging for global GTMs. Build rapport with stakeholders and vendors, driving cross-functional issue resolution. Lead quality, reliability, and manufacturability improvements, owning the quality management framework. Orchestrate change management, leading sustaining builds and change cut-ins. Plan factory readiness, audits, and ramps, aligning capacity and vendor limits. Instrument and publish sustaining KPIs, dashboards, and weekly reports. Maintain documentation for specifications, test protocols, ECOs, and runbooks.