Call Center Representative (Appointment Setter)
Location:United States
Languages:English
Seniority level:Entry, 2-3 years
Experience:2-3 years
Skills:
Communication SkillsProblem SolvingCustomer serviceAttention to detailComputer skillsLead GenerationScriptingActive listeningSales experienceCRM
Requirements:
High School Diploma required 2-3 years of Call Center (Customer Service and/or Sales) experience Prior experience in outbound telemarketing preferred Prior experience with an aggressive, commission-based compensation structure is preferred Must be detail oriented Must possess good work ethics and integrity Must have excellent attendance Must be able to work a flexible schedule Must be technically savvy and able to work remotely Must use an audio/video capable laptop/desktop for training
Responsibilities:
Make outbound calls to customers who have applied online for insurance quotes Take inbound calls from customers seeking insurance quotes Ask qualifying questions to match callers with suitable insurance companies Connect callers with insurance companies to provide policies
