2 years in sales, customer service, retail, or administrative support. Experience with CRM platforms like Salesforce or HubSpot is a plus. Familiarity with lead generation platforms (e.g., LinkedIn Sales Navigator, ZoomInfo) is a plus. Excellent verbal and written communication. Ability to ask effective discovery questions and uncover prospect needs. Active listening and rapport-building skills. Organization and note-taking skills for CRM logging. Ability to prioritize and qualify inbound leads.